These Terms & Conditions govern use of the Microedge Instruments Inc. (“Microedge,” “MEI,” “we,” “us,” or “our”) website and the purchase of products and services from MEI.
By accessing or using this website, or by placing an order with MEI, the user or buyer acknowledges that they have read and accepted these Terms & Conditions.
Prices, product specifications, product availability, and product features are subject to change without prior notice. MEI may make engineering changes, discontinue products, or correct errors or omissions at any time.
This website and its content are provided for general product, technical, support, and commercial information.
MEI makes reasonable efforts to keep the information on this website accurate and current; however, errors or omissions may occur.
Product specifications, software functions, documentation, pricing, and availability may change without prior notice.
To the maximum extent permitted by applicable law, MEI will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from use of, inability to use, or reliance on this website or any linked website.
This includes, without limitation:
If you are dissatisfied with this website, its content, or these Terms of Use, your remedy is to discontinue use of the website.
The website, documentation, software, product designs, trademarks, graphics, text, technical information, and other content are protected by applicable copyright, trademark, patent, trade-secret, and other intellectual-property laws.
Unless otherwise stated, these rights belong to MEI or its licensors, suppliers, partners, or other rights holders.
Purchasing or using an MEI product does not transfer ownership of MEI intellectual property.
All rights not expressly granted are reserved.
All orders are subject to acceptance by MEI.
MEI may reject or cancel an order if:
Any quotation, order acknowledgment, or invoice issued by MEI may contain additional terms specific to that transaction.
Microedge Instruments Inc. (“MEI”) warrants its products to be free from defects in materials and workmanship for a period of one year from the date of shipment from MEI.
If a product is returned during the warranty period and MEI determines that the product is defective in materials or workmanship, MEI will, at its discretion:
This limited warranty does not cover damage or failure resulting from:
Before returning a product for warranty service, the buyer must obtain a Return Material Authorization (RMA) from MEI and follow the applicable return instructions.
Unless otherwise agreed in writing, the buyer is responsible for shipping the product to MEI. If the product is determined to be covered by this limited warranty, MEI will repair or replace it in accordance with the terms above.
Any repaired or replacement product will be warranted for the remainder of the original warranty period or 90 days from the date of return shipment by MEI, whichever is longer.
Except for the express warranty stated above, and to the maximum extent permitted by applicable law, MEI disclaims all other warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability or fitness for a particular purpose.
MEI products are not intended for use in applications where product failure could reasonably result in death, serious personal injury, or other life-critical consequences.
The buyer is responsible for:
To the maximum extent permitted by applicable law, MEI will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from the purchase, possession, installation, use, misuse, failure, or performance of any product or service.
This includes, without limitation:
Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.
An optional two-year extended warranty may be available for eligible new products.
Where offered, the extended warranty may be purchased:
The extended warranty provides additional coverage beyond the standard warranty, subject to the applicable warranty terms.
A product believed to be defective may be returned to MEI for evaluation during the applicable warranty period.
If MEI determines that the product is defective and covered by warranty, MEI may, at its discretion:
The buyer is responsible for shipping the product to MEI unless otherwise agreed in writing.
A repaired or replacement product will be covered for:
whichever is longer.
Non-defective standard products may be returned within 30 days from the date of shipment, subject to prior authorization by MEI.
Unless otherwise agreed in writing:
Custom, modified, OEM, special-order, software-license, or otherwise non-standard products may be non-returnable unless otherwise agreed in writing.
Before returning any product, the buyer must:
Returned products must:
Unauthorized returns may be refused.
MEI software is licensed, not sold.
Use of MEI software is subject to the applicable Software End User License Agreement (EULA).
Customers should review the Software End User License Agreement before installing or using MEI software.
Unless otherwise stated, prices are quoted in U.S. Dollars.
Prices do not include, unless specifically stated:
Applicable transportation charges and taxes may appear as separate items on the invoice.
The buyer is responsible for applicable taxes, duties, and government charges arising from the purchase or import of MEI products unless MEI is legally required to collect and remit them.
Where applicable, a buyer claiming tax-exempt or resale status must provide valid documentation acceptable to MEI before the transaction is processed as exempt.
Unless otherwise stated in writing by MEI, payment is due according to the terms shown on the applicable quotation, order confirmation, or invoice.
Approved open-account customers may be granted Net 30 payment terms.
MEI may accept payment by:
Open-account terms are subject to prior approval.
Past-due amounts may accrue interest at 1.5% per month, or the maximum rate permitted by applicable law if lower.
MEI may suspend further shipments or business with a buyer whose account is overdue until outstanding balances are brought current.
The buyer is responsible for reasonable collection costs incurred in collecting overdue amounts, to the extent permitted by law.
Unless otherwise agreed in writing, the buyer may not withhold or reduce amounts due to MEI by setting them off against amounts claimed under another order, transaction, or dispute.
Each accepted purchase order is treated as a separate transaction.
Until payment is made in full, MEI may retain any security interest in products permitted by applicable law.
The buyer agrees to execute documents reasonably required to protect that interest where applicable.
Unless otherwise agreed in writing:
Products will be packaged in accordance with normal commercial practices and applicable carrier requirements.
Delivery dates are estimates unless MEI expressly agrees otherwise in writing.
Risk of loss passes to the buyer in accordance with the shipping terms stated on the quotation, order confirmation, or invoice. Title passes as determined by the applicable transaction terms and law.
MEI products, software, technology, and documentation may be subject to Canadian and other applicable export-control, sanctions, import, or trade laws.
The buyer is responsible for complying with all applicable laws governing:
The buyer is responsible for obtaining any required license, permit, authorization, or approval.
MEI may refuse or cancel a transaction where required by applicable export-control or sanctions laws.
MEI may make changes to product design, firmware, software, specifications, features, packaging, or availability without prior notice.
MEI may also discontinue products or replace them with updated models.
Where practical, MEI will attempt to provide current product information on its website and documentation.
MEI may correct typographical errors, pricing errors, technical errors, or other inadvertent errors appearing on its website, quotation, documentation, or order information.
If a material error affects an order, MEI may contact the buyer to confirm revised terms or cancel the affected item or order.
These Terms & Conditions are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.
Canadian commercial lawyer review it.
MEI may update these Terms & Conditions from time to time.
Questions regarding these Terms & Conditions may be directed to:
Microedge Instruments Inc.
404 – 1688 152nd Street
Surrey, BC, Canada V4A 4N2
Email: info@microedgeinstruments.com
Phone: 1-877-352-9158