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Last Updated: October 2026
Microedge Instruments Inc. (“Microedge,” “MEI,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors.
This Privacy Policy explains what personal information we may collect through www.microedgeinstruments.com, how we use it, when it may be shared, how we protect it, and the choices available to you.
Depending on how you use our website or interact with us, we may collect information such as:
We collect information that is reasonably required for website operation, order processing, customer support, account administration, business communications, security, and related business purposes.
If you create an account on our website, we may collect information such as your:
Account information may be used to:
You are responsible for keeping your account credentials confidential and should not share your password with others.
When you place an order, we use the information you provide to:
Credit card payments made through our website are processed securely by Stripe, our third-party payment processor.
When you enter credit card information during checkout, payment information is transmitted securely for processing by Stripe.
Microedge Instruments does not store your complete credit card number or card security code (CVV) on our servers.
Stripe may collect and process payment-related information such as:
Stripe processes this information in accordance with its own privacy policy, security practices, and applicable payment-industry requirements.
Microedge Instruments may receive limited payment information from Stripe, such as:
We use this information only as reasonably necessary to process orders, manage payments and refunds, maintain accounting records, prevent fraud, and provide customer service.
We may use personal information to:
We do not use personal information for unrelated purposes without an appropriate business or legal reason.
If you subscribe to our newsletter or request product or promotional information, we may use your contact information to send those communications.
You may unsubscribe from marketing communications at any time by:
Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications concerning:
Our website may use cookies and similar technologies to support website operation and improve the user experience.
These technologies may be used to:
Some third-party services used by our website may also use cookies or collect technical information according to their own privacy policies.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functions such as login, shopping cart, or checkout.
Microedge Instruments does not sell personal information.
We may share personal information with service providers when reasonably necessary to operate our business or provide services to you.
These service providers may include:
We provide service providers only with information reasonably necessary for them to perform the applicable service.
We may also disclose information when reasonably required:
To fulfill an order, we may provide shipping-related information to carriers, freight companies, or logistics providers.
This information may include:
Shipping providers process this information according to their own privacy and security practices.
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against:
Measures may include access controls, password protection, secure website connections, payment processing through established third-party providers, and other security practices appropriate to the nature of the information.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their account usernames and passwords.
We retain personal information only for as long as reasonably necessary for purposes such as:
Retention periods may vary depending on the type of information, the nature of the transaction, and applicable legal or business requirements.
You may contact Microedge Instruments to request access to or correction of personal information that we maintain about you, subject to applicable legal requirements and exceptions.
Certain account information may also be reviewed or updated by signing into your account on our website.
We may need to verify your identity before processing certain privacy-related requests.
Microedge Instruments serves customers in Canada, the United States, and other countries.
As a result, personal information may be processed or stored by service providers located outside your province or country, including payment processors, hosting providers, email providers, carriers, and other business-service providers.
Information processed in another jurisdiction may be subject to the laws and lawful-access requirements of that jurisdiction.
Our website may contain links to third-party websites or use third-party services.
Examples may include:
Microedge Instruments is not responsible for the privacy practices, security, or content of third-party websites or services.
We recommend reviewing the privacy policy of a third-party service before providing personal information to that service.
Our website and products are intended for business, technical, educational, research, and industrial users and are not directed specifically toward children.
We do not knowingly collect personal information from children in a manner inconsistent with applicable privacy laws.
If you believe that personal information relating to a child has been provided to us improperly, please contact us.
We may collect, retain, use, or disclose information when reasonably necessary to comply with:
Nothing in this Privacy Policy limits any rights that cannot legally be limited under applicable law.
We may update this Privacy Policy from time to time to reflect changes in:
When this policy is updated, the revised version and updated date will be posted on this page.
If a change materially affects how we handle personal information, we may provide additional notice where appropriate.
If you have questions about this Privacy Policy, our handling of personal information, or a privacy-related request, please contact:
Microedge Instruments Inc.
404 – 1688 152nd Street
Surrey, BC, Canada V4A 4N2
Email: info@microedgeinstruments.com
Toll Free: 1-877-352-9158
