All products shipped from Canada to the United States by Microedge Instruments qualify for duty‑free treatment under USMCA/CUSMA.   DETAILS

Order and Payment

How to Place an Order

The fastest and easiest way to place an order is through the Microedge Instruments online store.

To order online:

  1. Register or sign in to your account.
  2. Select the required product and options.
  3. Add the items to your shopping cart.
  4. Proceed to checkout.
  5. Enter your billing and shipping information.
  6. Select the available payment method and submit your order.

You may also place an order by contacting Microedge Instruments directly.

Orders and inquiries can be submitted through:

  • Email
  • Phone
  • Our online Contact Us form

For larger orders, OEM/custom products, calibration services, or applications requiring technical review, please contact us before ordering so we can confirm the appropriate product configuration.

Quotations

If your purchasing process requires a formal quotation, please contact us with:

  • Product model and quantity
  • Required accessories
  • Calibration requirements, if applicable
  • Billing information
  • Shipping destination
  • Any special delivery or documentation requirements

We can provide a quotation for review before you place the order.

For custom or OEM projects, a quotation will normally be provided after the technical requirements and project scope have been reviewed.

Purchase Orders

Business, government, university, and institutional customers may submit a purchase order (PO) for review.

Please include:

  • Purchase-order number
  • Billing address
  • Shipping address
  • Contact information
  • Product model and quantity
  • Required delivery method
  • Any applicable tax or exemption information

Purchase orders remain subject to approval and agreed payment terms.

Payment Methods

Microedge Instruments accepts the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Check
  • Wire transfer

The existing page currently lists these same payment methods. 

Additional payment instructions will be provided when required for check or wire-transfer payments.

Credit Card Security

For your security, do not send credit card information by email.

Credit card payments should be completed through the secure payment method provided by Microedge Instruments.

The current sales page already includes this precaution, and it should remain prominent. 

Currency

Prices displayed in the Microedge Instruments online store are shown in the currency indicated during checkout.

If you are requesting a formal quotation or paying by wire transfer, please use the currency and payment instructions shown on the quotation or invoice.

Order Confirmation

After an order is received and processed, Microedge Instruments will provide the applicable order confirmation, invoice, or payment information.

If additional information is required before the order can be processed, we will contact you.

For orders involving custom configurations, calibration, or special requirements, production may begin after the technical requirements and payment terms have been confirmed.

Shipping

Shipping cost and delivery method depend on:

  • Destination
  • Package size and weight
  • Requested shipping service
  • Product availability

Available shipping options will be shown during checkout or included in the quotation.

International customers are responsible for any applicable import duties, taxes, brokerage fees, or other destination-country charges unless otherwise stated on the quotation or invoice.

Taxes

Applicable Canadian sales taxes are charged based on the shipping destination and current tax requirements.

International orders may be subject to taxes, duties, or customs charges imposed by the destination country.

Calibration and Special Requirements

If you require:

  • Calibration
  • Special channel configuration
  • Custom equations
  • OEM or customized products
  • Special documentation
  • Large quantities

please contact Microedge Instruments before placing the order so these requirements can be included in the quotation or order.

Questions About an Order

If you need assistance with:

  • Selecting a product
  • Obtaining a quotation
  • Placing an order
  • Payment
  • Shipping
  • An existing order

please contact Microedge Instruments through the Contact Us page.